Types of Customer Data
The types of Customer Data that Design by Avant Garde collects depends on the circumstances of collection and on the nature of the service requested or transaction undertaken.
There are two broad categories of Customer Data that Design by Avant Garde collects:
Personal Data, which includes but is not limited to –
Personal information that links back to an individual e.g., name, gender, date of birth, passport or other personal identification numbers;
Contact information e.g., address, phone number, email address;
technical information e.g., IP address; and
Statistical Data e.g., number of passengers flown, hits to website. This is stored purely for analytical purposes, and is entirely anonymous. This information will not be stored to your customer record, and will only be aggregated for statistical analysis so that we can better understand Design by Avant Garde’s customer profile and improve Design by Avant Garde’s service offering.
For purposes of this policy statement, the phrase Customer Data includes Personal Data and Statistical Data.
The provision of Customer Data (save for where the request for data is marked “optional” in the forms used to collect personal data) is obligatory in order for Design by Avant Garde to carry out its services to you.
The failure to supply such Customer Data may result in (i) Design by Avant Garde being unable to provide you with the services and/or products requested; (ii) Design by Avant Garde being unable to update you on our latest products and/or launches; and/or (iii) your inability to enter or participate in contests, promotions or redemption activities organised by Design by Avant Garde.
Design by Avant Garde takes the protection of your Customer Data collected on Design by Avant Garde’s websites and through Design by Avant Garde’s mobile services facility very seriously. All Customer Data collected through Design by Avant Garde’s websites, and through Design by Avant Garde’s mobile services facility are protected by a secure server.
For example, when you transmit sensitive information such as credit card details through Design by Avant Garde’s websites, such information will be encrypted before being dispatched over the internet.
Design by Avant Garde also employs relevant software programs to monitor network traffic with a view to identifying unauthorised attempts to upload or change Customer Data, perpetuate fraudulent or illegal activities or otherwise cause damage. If such monitoring reveals evidence of possible abuse or criminal activities, such evidence may be provided to appropriate law enforcement authorities or agencies without notice to you.
To give you secure access to our online services, arising from your utilisation of Design by Avant Garde’s mobile services facility, and your account, you can register with us, and we will give you a membership number/ User ID with a PIN that is unique and personal to you. You should not share your membership number/User ID or PIN, and should always ‘log off’ once you have finished your session on the websites as well as take the recommended precautions that ensure the safe and secure provision of Design by Avant Garde’s mobile services facility.
As an additional security feature, Design by Avant Garde has implemented a time stamp showing the time you have been on Design by Avant Garde’s websites and the last time you logged out. If you detect any anomalies you should inform Design by Avant Garde immediately (see Section 10 of Part A). Design by Avant Garde has also provided a lock out feature in the event you fail to log in successfully after a number of attempts. Also, if you leave Design by Avant Garde’s website idle for a period of time, we may give you a ‘warning’ dialogue box giving you the option to end your session.
Information and procedures regarding cookie handling are provided by the respective browsers documentation within the browser itself by clicking on ‘help’ and performing a search on ‘cookies’.
Links to other websites
Design by Avant Garde cannot distinguish the age of persons who access and use its websites. If a minor (according to applicable laws) has provided Design by Avant Garde with Customer Data without parental or guardian consent, the parent or guardian should contact Design by Avant Garde (see Section 10 of Part A) to remove the relevant Customer Data and unsubscribe the minor.
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